BOOKING

Please check the reservation process which will provide smooth stay for you.

step01

Make Reservation

Please click "CHECK AVAILABILITY" to make reservation.
After you select accommodation and dates, the reservation process wll be started.

<Important>
Please contact us about your arrival time.

step02

Pre-Payment

For pre-payment, we will charge provided credit card in advance and your reservation will be confirmed after the charge is confirmed.

In case of special occasion for cancellation, we may accept cancellation with penalty. Please check below link and contact us as soon as possible.
>>Cancellation Policy

step03

Arrival Date

Please visit Kyoto and enjoy it!

step04

Check-In

Since all the check-in procedures will be done at the house, please choose the convenient time from below to make an appointment. (Please note:The house is unattended so you can not enter the house without an appointment.) Then our staff will come and explain the house and equipment on your check-in timing.
1.3pm - 3:30pm
2.4pm - 4:30pm
3.5pm - 5:30pm
※Since we need to arrange check-in staff for each house, we might not be able to meet your request.
【About late check in】
※For guests checking in 11am-3pm, we can keep your luggage at the house. Please kindly understand that it is not possible to enter the house if the house is during cleaning time. Also, our staff will enter the house during 11am-3pm.
※For guests checking in after 6pm, we will send you check-in information by email so please let us know in advance.
>> More information about check-in office.

step05

Enter Townhouse 【3:00PM〜】

After 3:00PM and you complete check-in process in check-in office, you can start to enjoy staying in your booked Japanese townhouse.

step06

Check-Out【〜10:00AM】

ach townhouses have automatic lock for their doors, check-out will be done after you leave the townhouse before 10:00AM.

If you have any questions, please feel free to contact us!

TEL : +81-50-3136-3662
Kuraya
Opening Hours 9:00AM〜6:00PM