BOOKING

Please check the reservation process which will provide smooth stay for you.

step01

Make Reservation

Please click "CHECK AVAILABILITY" to make reservation.
After you select accommodation and dates, the reservation process wll be started.

<Important>
Please contact us about your arrival time.
(Due to limited openning time of check-in office, we cannot accept check-in after 9:00PM.)

step02

Pre-Payment

For pre-payment, we will charge provided credit card in advance and your reservation will be confirmed after the charge is confirmed.

In case of special occasion for cancellation, we may accept cancellation with penalty. Please check below link and contact us as soon as possible.
>>Cancellation Policy

step03

Arrival Date

Please visit Kyoto and enjoy it!

step04

Check-In

You must need to visit check-in office "i-Satellite" which is located nearby Kyoto Station to do check-in.
※ You will not be able to enter the townhouse without process of check-in office.

>> More information about check-in office.

<About Check-In Office: i-Satellite>
● Opening Hours 9:00AM~9:00PM
● Baggage Service
(Please note: Baggage Service only can be used on check-in date and check-out date)

step05

Enter Townhouse 【3:00PM〜】

After 3:00PM and you complete check-in process in check-in office, you can start to enjoy staying in your booked Japanese townhouse.

step06

Check-Out【〜10:00AM】

ach townhouses have automatic lock for their doors, check-out will be done after you leave the townhouse before 10:00AM.
(Please note: there is no need to visit check-in office "i-Satellite" for check-out)

In check-in office "i-Satellite", we offers baggage service.

● Opening Hours 9:00AM~9:00PM
●Baggage Service
(Please note:baggage service only can be used on check-in date and check-out date)

If you have any questions, please feel free to contact us!

TEL : 075-353-4440
i-Satellite Kuraya Check-In Office
 Opening Hours 9:00AM〜9:00PM

Luggage Delivery/Taxi ServiceFree Service
"i-Satellite",
our check-in office

9:00-14:00→Luggage delivery service( We will deliver your luggage inside your accommodation till 18:00)

14:00-21:00→Taxi service (We provide ”Taxi Ticket” every 3 guest can take taxi operating in Kyoto up to JPY3,000.)

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