About Cancellation

For guest booked from our official Web site, cancellation fee will be charged as follows.

No show: 100% of your accommodation fee
The day before check in: 100% of your accommodation fee
7~3 days before check in: 50%of your accommodation fee
8~31 days before check in : 30% of your accommodation fee

※The cancellation policy might be different on each Online / Offline Travel Agencies. Thank you for your understanding.

Luggage Delivery/Taxi ServiceFree Service
"i-Satellite",
our check-in office

9:00-14:00→Luggage delivery service( We will deliver your luggage inside your accommodation till 18:00)

14:00-21:00→Taxi service (We provide ”Taxi Ticket” every 3 guest can take taxi operating in Kyoto up to JPY3,000.)

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